* Last Modified on: December 21, 2007
* Article: 307199
Issue Or Symptom
When opening iTunes after connecting an iPod or iPhone for the first time or after a restore you may not be able to locate the "Done," "Continue," or "Accept" buttons.
or
You may not be able to purchase ringtones for your iPhone because some buttons are missing.
This may also affect the appearance of the iTunes Software License Agreement when the iTunes installation is complete. There you may notice that some text in the iTunes Window is cut and not displayed completely.
Products Affected
* iTunes 7.5
* iPod
* iPhone
Solution
This can happen if your computers display resolution is set to 800 x 600 or lower.
To resolve the issue, change the resolution to 1024 x 640 or higher.
* Windows XP
* Windows Vista
* Mac OS X
WINDOWS XP
* On the START menu, click CONTROL PANEL.
* Open the Display Control panel.
* Click the Settings tab and locate the slider for Screen Resolution.
* Select a resolution that is higher than 1024 x 640 and is supported by the display by adjusting the slider.
* Click OK.
* Your screen may flash briefly and you may see a message asking you to confirm the settings. Click Yes if the image on screen looks normal. Note: If the screen looks dark or distorted, wait 15 seconds for the screen to revert to it's previous state.
WINDOWS VISTA
* On the Start menu, click Control Panel.
* Click Hardware and Sound in Control Panel Home and click Personalization.
Alternately, in the Classic View of Control Panel, click Personalization. * Click Display Settings.
* Select a resolution that is higher than 1024 x 640 and is supported by the display by adjusting the slider.
* Click OK.
* Your screen may flash briefly and you may see a message asking you to confirm the settings. Click Yes if the image on screen looks normal. Note: If the screen looks dark or distorted, wait 15 seconds for the screen to revert to it's previous state.
MAC OS X
* Choose Apple menu > System Preferences
* Choose View > Displays.
* Click the Display tab.
* Select a resolution that is higher than 1024 x 640 and is supported by the display.
This document will be updated as more information becomes available.
IMPORTANT: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple's recommendation or endorsement. Please contact the vendor for additional information. KEYWORDS: ktech kipod kipodwin kipod1 kipod2 kipod3 kipod4 kipodphoto kipodmini kipodmini2 kshuffle kshuffle2 kipodnano kipodnano2 kipodnano3 kipod5 kipod6 kiphone kipodtouch kitunes kituneswin Did this article help you?
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